Daily Personal Color(Gangnam Branch)

1. Arrival Time:

• Please arrive 10 minutes before your scheduled appointment.
• Rushing may cause skin redness, which can affect the accuracy of your consultation.
• Arrivals more than 30 minutes late will be considered a no-show, and the deposit will not be refunded.

2. Clothing and Makeup:

• Avoid hoodies or high-collar shirts.
• A basic round-neck t-shirt is recommended.
• Avoid any facial treatments that alter your natural skin color.
• Wear makeup as usual, but keep it subtle.
• Bring your makeup pouch (Limit to 10 makeup items, including lip products, eyeshadows, blushers, and foundations.)

3. Companions:

• Only one companion is allowed in the consulting room.
• Groups should wait in a nearby cafe or the lobby.

4. Room Number:

• Check your room number at the kiosk.
• Proceed to the designated floor and room after confirmation.

5. Reservation Change and Cancellation Policy:

• A full refund of the reservation deposit is available for cancellations made up to 7 days before the visit.
• Schedule changes are allowed once up to 3 days before the visit. (After one change, cancellation is not permitted.)
• Schedule changes due to weather conditions or flight schedules are also allowed up to 3 days before the visit.
• Please contact us via email, Instagram DM for any change requests.

6. Gangnam Branch Address:

• 3F, 28, Gangnam-daero 158-gil, Gangnam-gu, Seoul

If you have any questions or requests for reservation, feel free to contact us:

• Email: [email protected]
• Instagram : cocory.kr 
• Hongdae Instagram : cocory.hongdae
• Seongsu Instagram : cocory_seongsu

Q. I'm having trouble with the payment. What should I do?

We do not accept corporate cards, so please use a personal credit card.
If you are using a Korean card, please set the website language to Korean.
If you are using a foreign card, please set the website language to English, Chinese, or Japanese.
Please ensure your card is enabled for international payments.
If you see the error [PAFW-ERR-TS21] Decline – 3DS(TS21), kindly contact your card issuer for assistance.
If you continue to experience issues with payment, please feel free to reach out to us via email, Instagram DM. We’ll be happy to assist you with your reservation.

Q. Can I do the session together with a friend?

All programs except for Personal Color are conducted one-on-one only.
However, you and your friend can book the same time slot and have your sessions in separate rooms

Q. What's the difference between Makeup Balance and Daily Makeup?

Makeup Balance (At Yeonhui branch)
A program that analyzes your facial features, face shape, and skin type to find the most suitable makeup style and provide a customized makeup service.
✅Recommended if you want to:
Find the makeup style that best suits your face
Receive personalized analysis and recommendations from our experts
👉 https://youtu.be/pgEh_3qXOl8?si=49OOyxzZN2vYeLd5

Daily Makeup (At Hongdae branch)
A makeup service using the best color combinations for your skin tone and personal image, based on Cocory Cube analysis.
✅Recommended if you want to:
Discover the most flattering makeup colors for you
Try a daily makeup with your best color palette

Q. I want to book the Makeup Balance session at the same time as my friend. How can we do that?

Please book one slot per person in one of the following time pairs:
9:30 & 10:00 / 12:00 & 12:30 / 14:30 & 15:00

Then, write “attending together” in the Additional Note section when making the reservation.
We’ll adjust the schedule so both of you can start together at 9:30, 12:00, or 14:30, depending on the selected time.

Q. I want to book the Full Package (Personal Color + Personal Balance + Makeup Balance), but there are no available dates. What should I do?

If the Full Package is not available on your preferred date, you can book the sessions separately as follows:

Option 1 :
Personal Color + Personal Balance Package
Makeup Balance (as a single program)

Option 2 :
Personal Color + Makeup Balance Package
Personal Balance (as a single program)

Please check the availability of each program and book the sessions separately.
The analysis process and results will be the same as the Full Package, so there’s no need to worry.
If you need assistance, feel free to contact us — we’re happy to help with your reservation.

[Contact us]

Email: [email protected]

Yeonhui Instagram : cocory.kr

Hongdae Instagram : cocory.hongdae

Seongsu Instagram : cocory_seongsu

Gangnam Instagram : cocory.gangnam