[IMPORTANT INFORMATION FOR YOUR VISIT]
1. Arrival Time:
- Please arrive 10 minutes before your scheduled appointment.
- Rushing may cause skin redness, which can affect the accuracy of your consultation.
- Arrivals more than 30 minutes late will be considered a no-show, and the deposit will not be refunded.
2. Facial Preparation
- Before your visit, cleanse your face with cold water and apply only a light layer of toner and lotion.
(Avoid using sheet masks or excessive skincare products on the day of your visit, as this may cause makeup to slip.)
3. Hair Preparation (Applicable if Hair Styling Option is Selected)
- Shampoo and dry your hair on the day of your visit.
(Shampooing the day before may flatten your hair roots, making styling difficult.)
- Do not apply any hair products; simply dry your hair immediately after shampooing.
4. Clothing and Makeup:
- Avoid hoodies or high-collar shirts.
- A basic round-neck t-shirt is recommended.
- Avoid any facial treatments that alter your natural skin color.
- Wear makeup as usual, but keep it subtle.
- Bring your makeup pouch (Limit to 10 makeup items, including lip products, eyeshadows, blushers, and foundations.)
5. Companions:
- Only one companion is allowed in the consulting room.
- Groups should wait in a nearby cafe or the lobby.
6. Room Number:
- Check your room number at the kiosk.
- Proceed to the designated floor and room after confirmation.
7. Reservation Change and Cancellation Policy:
- A full refund of the reservation deposit is available for cancellations made up to 7 days before the visit.
- Schedule changes are allowed once up to 3 days before the visit. (After one change, cancellation is not permitted.)
- Schedule changes due to weather conditions or flight schedules are also allowed up to 3 days before the visit.
- Please contact us via email, Instagram DM, or KakaoTalk channel for any change requests.
8. Main Branch Address:
- Take Subway Line 2 to Sinchon Station and exit via Exit 4.
- Board the Seodaemun 03 village bus.
- Get off at the "Seodaemun Natural History Museum Entrance" bus stop.
- Cross the road and walk approximately 150 meters to the left.
- You’ll see the COCORY building on your left.
- Press the PUSH button next to the entrance to open the door and come in.
[Cancellation and Refund Policy]
- 7 Days Before the Reservation: Full refund of the deposit, no cancellation fee.
- 6 Days Before the Reservation: No cancellation or refund.
- 3 Days Before the Reservation: No cancellation/refund, but one-time rescheduling is allowed.
- 2 Days Before the Reservation: No rescheduling or refund.
- Same-Day Cancellation: No refund.
- More Than 30 Minutes Late: Considered a no-show.
- No-Show: No cancellation/refund or rescheduling, rebooking required.
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