Daily Personal Color(Seongsu Studio)

**[IMPORTANT INFORMATION FOR YOUR VISIT]**

At the Seongsu branch,
only one team (max. 3 people) is available per time slot!

1) Arrival Time:
• Please arrive 10 minutes before your reservation.
   Rushing may cause skin redness, affecting your consultation.
• Arrivals more than 30 minutes late will be considered a no-show, and the deposit will not be refunded.
• If traveling internationally, avoid booking on your arrival day due to possible flight delays or cancellations.

2) Clothing and Makeup:
• Avoid hoodies or high-collar shirts.
• A basic round-neck t-shirt is recommended.
• Please avoid facial treatments that might alter your usual appearance before your visit.
• Wear your everyday makeup but keep it light in color intensity.
• Bring up to 10 cosmetic products, such as lipsticks, eyeshadows, blushes, or foundations, for analysis.

3) Companions:
• Only one companion is allowed in the consulting room.
• Due to limited space, additional companions must wait at the lobby or in a nearby café.

 4) Directions:
• Address: 4th Floor, Unit 401, 7, Yeonmujang 7-ga-gil, Seongdong-gu, Seoul (서울특별시 성동구 연무장7가길 7 4층 401호)

• Google map : https://maps.app.goo.gl/5DhtEEyKoZStXxch9

[Cancellation and Refund Policy]

• 7 Days Before the Reservation: Full refund of the deposit, no cancellation fee.

• 6 Days Before the Reservation: No cancellation or refund.

• 3 Days Before the Reservation: No cancellation/refund, but one-time rescheduling is allowed.

• 2 Days Before the Reservation: No rescheduling or refund.

• Same-Day Cancellation: No refund.

• More Than 30 Minutes Late: Considered a no-show.

• No-Show: No cancellation/refund or rescheduling, rebooking required.

If you have any questions or requests for reservation, feel free to contact us:

• Email: [email protected]

• Seongsu Instagram : cocory_seongsu

Q. I'm having trouble with the payment. What should I do?
If your payment fails, please check the following:
Corporate cards may not be accepted. Please use a personal card.
When using a Korean card: set the website language to Korean.
When using a foreign card: set the website language to English, Chinese, or Japanese.
If you encounter the error [PAFW-ERR-TS21] Decline – 3DS(TS21), please contact your card issuer.
🔹 If payment continues to fail after trying the above, feel free to contact us via email or Instagram DM. We’ll be happy to assist you 😊

Q. How do I cancel my reservation?
You can cancel your reservation directly on the website up to 7 days before your visit.
(Log in → My Account → Bookings → Cancel)
✅ Cancellation 7 or more days in advance: full refund of deposit
✅ 6 days or less before the visit: deposit is non-refundable
↪ A one-time date change is allowed (please contact us directly to reschedule)
📌 Ex: If your visit is on August 13, you can receive a full refund if you cancel by 11:59 PM on August 6.

Q. The duration shown on my booking confirmation is different from the one on the program page.
The time shown on your booking confirmation or confirmation email is system-generated.
👉 Please refer to the specific program page for the accurate duration.

 Q. What is the difference between Makeup Balance (at Yeonhui) and Daily Makeup (at Hongdae)?
🔹 Makeup Balance: A program that analyzes your facial features, face shape, and skin type to determine the most suitable makeup style and provide a customized makeup service.
📌 Recommended if you want to:
✅Find the makeup style that best suits your face
✅Receive personalized analysis and recommendations from our experts
🎥 https://youtu.be/pgEh_3qXOl8?si=49OOyxzZN2vYeLd5

🔹 Daily Makeup: A makeup service using the best color combinations for your skin tone and personal image, based on Cocory Cube analysis.
📌 Recommended if you want to:
✅Discover the most flattering makeup colors for you
✅Try a daily makeup look with your best color palette

Q. What’s the difference between the Personal Color + Personal Balance Package and the CB : ONE program?
🔹 Personal Color + Personal Balance Package (at Yeonhui): Offers detailed analysis of your skin tone and balance design, based on your facial features and body shape.
🔹 CB : ONE (at Gangnam): An extended version of Daily Personal Color that integrates your visual identity and balance image to provide a comprehensive style and color analysis.
📌 Simply put:
✅ Personal Color + Personal Balance Package = Individual programs with detailed analysis
✅ CB : ONE = Integrated analysis focusing on your unique visual identity and image balance

🧾 Q. How do I book the Personal Color + Daily Makeup Package (at Hongdae)?
Book Personal Color and Daily Makeup sessions separately.
In the Additional Note section, write “want to book as a package.”

Q. What are the differences between Personal Color, Personal Balance, and Makeup Balance?
🔹 Personal Color: This program analyzes both your internal and external elements to identify the colors that suit you best in fashion, makeup, and hair. Recommended for those who want to discover their most harmonious personal color palette.
🔹 Personal Balance: This program provides a comprehensive analysis of facial features, face shape, and body type to suggest styling directions such as clothing, jewelry, hairstyle, and eyebrow shape that best highlight your strengths. Suitable for those who want to learn which styles enhance their natural features.
🔹 Makeup Balance: This program analyzes facial features, skin type, and skin tone to find the most suitable makeup style for you. Recommended for those who want to discover a makeup style that harmonizes with their image and experience a customized makeup service.
📌 Please note: Before & After photos are not a mandatory part of the process. They may be taken for marketing purposes if needed, but these are not professional profile photos.

[Contact us]
Email: [email protected]
Yeonhui Instagram : cocory.kr 
Hongdae Instagram : cocory.hongdae
Seongsu Instagram : cocory_seongsu
Gangnam Instagram : cocory.gangnam
Myeongdong Instagram : cocory.myeongdong