[IMPORTANT INFORMATION FOR YOUR VISIT]
1. Arrival Time:
- Please arrive 10 minutes before your scheduled appointment.
- Rushing may cause skin redness, which can affect the accuracy of your consultation.
- Arrivals more than 30 minutes late will be considered a no-show, and the deposit will not be refunded.
2. Clothing and Makeup:
- Avoid hoodies or high-collar shirts.
- A basic round-neck t-shirt is recommended.
- Avoid any facial treatments that alter your natural skin color.
- Wear makeup as usual, but keep it subtle.
- Bring your makeup pouch (Limit to 10 makeup items, including lip products, eyeshadows, blushers, and foundations.)
3. Companions:
- Only one companion is allowed in the consulting room.
- Groups should wait in a nearby cafe or the lobby.
4. Room Number:
- Check your room number at the kiosk.
- Proceed to the designated floor and room after confirmation.
5. Reservation Change and Cancellation Policy:
- A full refund of the reservation deposit is available for cancellations made up to 7 days before the visit.
- Schedule changes are allowed once up to 3 days before the visit. (After one change, cancellation is not permitted.)
- Schedule changes due to weather conditions or flight schedules are also allowed up to 3 days before the visit.
- Please contact us via email, Instagram DM, or KakaoTalk channel for any change requests.
6. Hongdae Branch Address:
[Cancellation and Refund Policy]
- 7 Days Before the Reservation: Full refund of the deposit, no cancellation fee.
- 6 Days Before the Reservation: No cancellation or refund.
- 3 Days Before the Reservation: No cancellation/refund, but one-time rescheduling is allowed.
- 2 Days Before the Reservation: No rescheduling or refund.
- Same-Day Cancellation: No refund.
- More Than 30 Minutes Late: Considered a no-show.
- No-Show: No cancellation/refund or rescheduling, rebooking required.
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