Gangnam Branch Address: 3F, 517-21, Sinsa-dong, Gangnam-gu, Seoul
• Duration: 60 minutes (each additional guest adds 30 minutes)
• Price: 130,000 KRW per person / 120,000 KRW per person for groups of 2 or more
• Deposit: 50,000 KRW per person
→ On the day of your visit, please pay the remaining balance on-site.
1. Arrival Time
- Please arrive 10 minutes before your reservation.
- Rushing may cause skin redness, which could impact the accuracy of your analysis.
- If traveling internationally, avoid booking on your arrival day due to possible flight delays or cancellations.
- If you arrive more than 30 minutes late, it will be considered a no-show, and the deposit will not be refunded.
2. Clothing and Makeup
- Avoid hoodies or high-collar tops that may interfere with draping. A basic round-neck t-shirt is recommended.
- Please avoid any facial treatments that might change your natural skin tone before your visit.
- Wear light and natural daily makeup for accurate analysis.
[Daily Personal Color]
- Bring a makeup pouch with no more than 10 items (lip products, eyeshadows, blushers, foundations).
[Color&Balnce ONE]
- If you usually wear glasses or accessories, please bring them with you.
- For full Personal Balance analysis, please wear clothing that clearly shows your natural body shape.
- Bring up to 5 makeup items, including lip products.
3. Companions
- For Daily Personal Color, 1 companion is allowed.
- For the Color&Balance: ONE, No companions are allowed during the session.
- Companions are welcome to wait at a nearby café or the building lobby.
4. Room Number
- Check your room number at the kiosk.
- Proceed to the designated floor and room after confirmation.
5. Gangnam Branch Address
- 3rd Floor, 28 Gangnam-daero 158-gil, Gangnam-gu, Seoul (서울특별시 강남구 강남대로158길 28 3층)
- Naver Map: 코코리색채연구소 강남점
https://naver.me/5mh4dOt9
- Google Map
https://maps.app.goo.gl/YtX55GvxrR2jLfHx5
[Cancellation & Refund Policy Summary]
- 7 days before: Full refund, no cancellation fee
- 6 days before: No cancellation or refund
- 3 days before: No refund, but one-time rescheduling allowed
- 2 days before: No refund or rescheduling
- Same-day cancellation: No refund
- More than 30 minutes late: Considered a no-show
- No-show: No refund or rescheduling; rebooking is required
If you have any questions or requests for reservation, feel free to contact us
- Email: [email protected]
- Yeonhui Instagram: cocory.kr
- Hongdae Instagram : cocory.hongdae
- Seongsu Instagram: cocory_seongsu
- Gangnam Instagram : cocory.gangnam
💳 Q. I'm having trouble with the payment. What should I do?
If your payment fails, please check the following:
Corporate cards may not be accepted. Please use a personal card.
When using a Korean card: set the website language to Korean.
When using a foreign card: set the website language to English, Chinese, or Japanese.
If you encounter the error [PAFW-ERR-TS21] Decline – 3DS(TS21), please contact your card issuer.
🔹 If payment continues to fail after trying the above, feel free to contact us via email or Instagram DM. We’ll be happy to assist you 😊
💰 Q. The amount I paid is different from what is shown in the details.
The amount paid through the website is a deposit for the reservation.
The remaining balance can be paid on the day of your visit via cash 💵, card 💳, or PayPal 💻.
❌ Q. How do I cancel my reservation?
You can cancel your reservation directly on the website up to 7 days before your visit.
(Log in → My Account → Bookings → Cancel)
✅ Cancellation 7 or more days in advance: full refund of deposit
✅ 6 days or less before the visit: deposit is non-refundable
↪ A one-time date change is allowed (please contact us directly to reschedule)
📌 Ex: If your visit is on August 13, you can receive a full refund if you cancel by 11:59 PM on August 6.
⏰ Q. The duration shown on my booking confirmation is different from the one on the program page.
The time shown on your booking confirmation or confirmation email is system-generated.
👉 Please refer to the specific program page for the accurate duration.
👯♀️ Q. Can I attend the session together with my friend?
All programs, except Personal Color, are conducted one-on-one.
However, it is possible to book the same time slot and receive sessions in separate rooms.
💄 Q. What is the difference between Makeup Balance (at Yeonhui) and Daily Makeup (at Hongdae)?
🔹 Makeup Balance: A program that analyzes your facial features, face shape, and skin type to determine the most suitable makeup style and provide a customized makeup service.
📌 Recommended if you want to:
✅Find the makeup style that best suits your face
✅Receive personalized analysis and recommendations from our experts
🎥 https://youtu.be/pgEh_3qXOl8?si=49OOyxzZN2vYeLd5
🔹 Daily Makeup: A makeup service using the best color combinations for your skin tone and personal image, based on Cocory Cube analysis.
📌 Recommended if you want to:
✅Discover the most flattering makeup colors for you
✅Try a daily makeup look with your best color palette
❓ Q. What’s the difference between the Personal Color + Personal Balance Package and the CB : ONE program?
🔹 Personal Color + Personal Balance Package (at Yeonhui): Offers detailed analysis of your skin tone and balance design, based on your facial features and body shape.
🔹 CB : ONE (at Gangnam): An extended version of Daily Personal Color that integrates your visual identity and balance image to provide a comprehensive style and color analysis.
📌 Simply put:
✅ Personal Color + Personal Balance Package = Individual programs with detailed analysis
✅ CB : ONE = Integrated analysis focusing on your unique visual identity and image balance
⏱️ Q. How can I book Makeup Balance at the same time as my friend? (at Yeonhui )
Please book one of the following slot pairs:
→ 9:30 & 10:00 / 12:00 & 12:30 / 14:30 & 15:00
In the Additional Note section, write “attending together.”
📌 Ex: If you book 9:30 and 10:00, we’ll adjust the schedule so both start at 9:30 or 10:00.
📦 Q. There are no available dates for the Full Package (at Yeonhui).
You can book the sessions separately:
🔹 Option 1: Personal Color + Personal Balance Package / Makeup Balance as a single session
🔹 Option 2: Personal Color + Makeup Balance Package / Personal Balance as a single session
The analysis process and quality are the same as the full package. Please feel free to book separately with confidence!
🧾 Q. How do I book the Personal Color + Daily Makeup Package (at Hongdae)?
Book Personal Color and Daily Makeup sessions separately.
In the Additional Note section, write “want to book as a package.”
[Contact us]
Email: [email protected]Yeonhui Instagram : cocory.kr Hongdae Instagram : cocory.hongdaeSeongsu Instagram : cocory_seongsuGangnam Instagram : cocory.gangnam
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Our goal is to help people in the best way possible. this is a basic principle in every case and cause for success. contact us today for a free consultation.
Our goal is to help people in the best way possible. this is a basic principle in every case and cause for success. contact us today for a free consultation.
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